The internet can be a great form of communication from a business to its customer. As such, there are a few basic things that any business should post on their company website. Among the essentials are: “Store Locators/Directions” and “Hours of Operation”. Within the second category, there is absolutely no reason that a business should not post the fact that they will be closed on any given holiday. Your customer, who in this case decided to brave the cold weather outside to go exercise at the gym, will be very irked indeed when he arrives only to find that the gym is closed on Easter – especially after he specifically checked the web site before leaving to see if it was open. Grr…
April 8, 2007
No Comments Yet »
No comments yet.
RSS feed for comments on this post. TrackBack URI